We’re proud and excited to welcome a number of new clients to the New Era family this term, along with schools who have continued their ongoing journey with us.
New Era has a range of Network Support Agreements that are tailored to suit individual school needs. Our Platinum Agreements are favoured by over 50 large NZ secondary schools because of the comprehensive but affordable support that New Era offers.
Support modules in our Platinum network agreements include one or more full-time New Era on-site Desktop Technicians, Engineer support, Service Desk & Customer Portal, Network Recovery Guarantees and a Client Manager for strategic planning, procurement and advice.
- Platinum variations for a fixed monthly fee include:
- Platinum – Support modules with one full time Desktop Technician
- Platinum Plus – Support modules with two full time Desktop Technicians
- Platinum / Platinum Plus Ultra – as above plus all project work and network changes and implementations included
- Platinum / Platinum Plus Cloud – as above as well as cloud hosted servers.
In term four New Era welcomes recent Platinum Clients across New Zealand, joining our much valued long-standing client-base or for upgrading their Platinum Support Agreement.
- Glendowie College – Platinum
- Hamilton Girls High School – Platinum Ultra
- Kaiapoi High School – Platinum
- Lincoln High School – Platinum Plus
- Long Bay College – Platinum Plus
- Lynfield College – Platinum Plus Ultra
- Mt Roskill Grammar School – Platinum Plus
- Papatoetoe High – Platinum Ultra Cloud
- Rosmini College – Platinum Plus