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Responding to COVID-19

Undoubtedly you would have been receiving various updates from officials and school partners pertaining to COVID-19. We thought it important to update you on what this means from a New Era perspective.

Supporting your school

Probably like you, New Era is using the guidelines and communication from the Ministry of Health and Education as underlying tenets to the decisions it makes. A few important things to note:


Our regional and client managers are looking at every school to see if there is anything that can be done to support and secure your online / digital learning requirements further should school closures happen. They will be in touch if required but are also available if you would like to discuss in more detail.
In the event of physical school closures, New Era are testing and developing ways that ensure that we will be able to continue working on maintenance and support remotely – so there is as little disruption to teaching and learning once normal programmes resume.


If your school and Board of Trustees make decisions that may affect the ability of our onsite staff to be onsite at the school, please let us know.

Supporting our staff

New Era is committed to providing a safe and productive environment for its staff. As you know they place their ability to support your school at the very top of their priorities. From “social distancing” to providing additional tools for staff to work effectively remotely, New Era is constantly looking at ways to ensure our people can work to support you.

If you have any specifics that you would like to discuss, please contact your Client Manager and / or Regional Manager in the first instance who are best suited to support the specific needs of your school.

Supporting Teaching and Learning

The Ministry of Education has been surveying some schools to determine the feasibility of the delivering assessment and curriculum remotely should school closures become a reality. New Era has a number of resources provided by its partners like Microsoft and Google to support you should this happen. Additionally, some other partners are offering cloud based tools and services free / discounted for a limited time. Click on the links below for updates and useful resources from some of our partners.

Important Resources for Schools

Updates from Google

Google will begin rolling out free access to their advanced Hangouts Meet video-conferencing capabilities to all G Suite and G Suite for Education customers globally.

Updates from Microsoft

Microsoft is making Teams available for everyone. Teams is a part of Office 365. If your organisation is licensed for Office 365, you already have it. But Microsoft wants to make sure everyone has access to it during this time.

Updates from Adobe

Adobe is making temporary at-home access to Creative Cloud available until May 31, 2020 for schools and colleges who currently have only lab access for students, at no additional cost.

Pathways Awarua

Contextualised literacy and numeracy pathways aligned to the NZC.

Guide to Remote Learning with Microsoft 365

The ultimate collection of resources for remote learning with Microsoft 365


Mangahigh Offer

Full Access to Mangahigh for Distance Learning Maths Amongst COVID-19 School Shutdowns. With Mangahigh, teachers can assign and assess students’ performance online and exchange messages with their students in a virtual environment.

More Resources