One position (Auckland based) currently available. Please email your application submissions to employment@newerait.co.nz or via SEEK.co.nz.
POSITION 1 - AUCKLAND
Senior
Systems Engineer
Come and
work in one of New Zealand’s best educational environments dealing with a wide
range of technologies including the latest Microsoft Platforms, Varied third
party applications including Symantec Endpoint protection, Citrix Presentation
Server, VMware Virtualisation and line of business applications.
New Era
IT is offering a position to an individual who meets all the following
criteria. The position offered involves ongoing network support from end user
and application support to desktop, server, switching infrastructure and
documentation, network management, and also designing of our client networks
for both tertiary and school clients.
Key
Competencies, you must be able to;
- provide excellent customer service and support to all clients
- provide onsite and remote support and issue resolution, as well as
technical management and implementation of existing and new network rollouts
and upgrades
- contribute to the design that the Engineering team develop as
solutions for our clients.
- assist in the design, implementation and ongoing management of our
hosted solutions. This will involve rotational 24/7 response amongst the team.
- work as part of the engineering team providing high end Citrix
advice, support and engineering for our tertiary organisations
- provide high value consultancy, advice and support to both our
team members and our client base nationally and internationally
- manage your own time effectively and accurately track and record
your daily activities
- use your initiative to improve systems, technical solutions and
standards to provide greater efficiencies for our company
- mentor to our junior staff members to ensure that clients’ needs
are being served, and that team members are providing excellent customer service, and fulfilling their responsibilities
- supporting the Service Desk in efficiently resolving issues and
transferring knowledge
- work within a team, and represent yourself and your values in line
with our company values and goals.
We
require a Senior Systems Engineer to be responsible as a subject matter expert
for our network design and solutions supported by the senior technical support
team.
You will
to need be an excellent researcher and use your honed development skills on
solutions we design and implement for our client’s.
You will
be the Technical Lead for incidents and service requests, change approvals,
problem management, service improvement, release management and training.
In this role
you will work with other members in the operations team to implement new
systems and upgrades offering your expertise to a multitude of critical areas
for the business. You will have project management, goal setting and time
management skills.
You will
be a real team player with the ability to change the way you think to become an
integral part in our team.
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE ACCEPTED.
Blair
Abernethy
New Era IT